Frequently Asked Questions


Can you Ship Items to me?

We can pack and ship most items via UPS. We cannot ship to APOs or P.O. boxes.


Do you Offer Gift Wrapping?

You bet! Gift wrap is always complimentary at Terra Verde.


What is your return policy?

For items returned within 60 days with a receipt, we will refund your purchase or offer you a store credit for the amount. For items returned without a receipt, we will give store credit for the current amount of the item.


HOW can I RECEIVE Your Emails?

We send out emails showcasing trends and company promotions. Sign up to receive these emails below or talk to a stylist in our store. Also, be sure to follow us on Facebook & Instagram. 


Signing up for our VIP text messaging program will allow you to receive special offers that you can redeem in-store. Our mobile subscribers receive up to 4 messages per month containing the best promotions Terra Verde has to offer directly on their mobile device. The VIP Texting program does not cost you anything to join or participate, other than the standard messaging costs incurred for SMS/MMS messaging from your wireless carrier.

What is the VIP Texting Program?


How do I sign up for the VIP Text Messaging Program?

Text TERRA to 313131 to join. The first VIP text message will follow immediately after. To opt out of the program, simply reply STOP TERRA to any message.


Do you offer layaway?

Yes. We ask for a minimum of 25% downLayaway lasts 90 days and we require a payment of 1/3 of the balance each month.